What is the return policy?
At BUMBAC, we take pride in delivering premium quality pieces. Your satisfaction is our priority, and we offer a clear and refined return & exchange policy for your peace of mind.
Returns & Exchanges
- Returns or exchanges are accepted within 14 days from the date of delivery.
- Items must be returned in their original condition, unworn, unwashed, and free from any damage.
- All products must be returned with the original label (tag) attached and, if possible, in the original packaging.
Non-Returnable Items
- Items that show signs of use, wear, washing, or have the label removed.
- Items purchased during special offers or sale promotions (if applicable).
Shipping
- Customers are responsible for shipping costs for returns or exchanges, unless the item is defective or incorrect.
- In case of a manufacturing defect or order error, BUMBAC will fully cover the shipping fees.
Refunds
- Once the returned item is received and inspected, refunds will be processed within 5–10 business days using the original payment method.
about bumbac
We're an Egyptian fashion brand Online based -empowering Egyptian industry and Egyptian talents to bring up unique designs. We design and produce all of our products locally blending it with international fashion trends to mold our unique design identity
about bumbac